Privacy Policy

Privacy Policy

Version Number:  1.0  Date:  09/09/2025

Who We Are

Razorbill Links Limited is a licensed and regulated online gambling operator based in the United Kingdom. We offer sports betting and online casino services via our website and mobile applications.

  • Company Name: Razorbill Links Limited

  • Registration Number: 137746C

  • Registered Address:  
    Razorbill Links Limited
    trading as BestOdds
    Ground Floor
    Douglas Chambers
    DouglasIM1 4LA

  • Gambling Commission Licence: 66479

  • Trading As:  BestOdds

  • Data Protection Officer (DPO): [email protected]

What Data We Collect

We collect and process the following categories of personal data:

Identity Data

  • Full name

  • Date of birth

  • Government-issued ID documents (passport, driving licence)

Contact Data

  • Email address

  • Mobile number

  • Home address

Financial Data

  • Bank account details

  • Debit/credit card information

  • Deposit and withdrawal history

Account and Usage Data

  • Username and password

  • Betting history

  • Game activity logs

  • Session times and IP addresses

Compliance and KYC Data

  • Source of funds/wealth information

  • AML (Anti-Money Laundering) checks

  • PEP/Sanctions screening

Technical Data

  • Device type and OS

  • Browser type

  • Cookies and tracking data

How We Use Your Data

We use your data for the following lawful purposes:

Purpose

Lawful Basis

Account creation and management

Performance of a contract

Age and identity verification

Legal obligation

AML and fraud prevention

Legal obligation

Providing betting and gaming services

Performance of a contract

Customer support and communication

Legitimate interest

Legitimate interest

Consent

Analytics and service improvements

Legitimate interest

Responsible gambling monitoring

Legal obligation

How We Share Your Data

We may share your information with the following third parties:

  • Payment service providers

  • ID and AML verification providers

  • Regulatory authorities (e.g., Gambling Commission, HMRC)

  • IT and cloud service providers

  • Marketing partners (only if consent is given)

We ensure all third parties adhere to strict data protection and confidentiality standards.

International Transfers

Some of our third-party partners may be located outside the UK. In such cases, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses) to protect your data.

Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which we collected it, including legal, regulatory, tax, accounting, or reporting requirements.

  • Account data: 7 years after account closure

  • Financial data: 7 years (for audit and AML compliance)

  • Marketing data: until you withdraw consent
     

Your Data Protection Rights

You have the right to:

  • Access your personal data

  • Correct inaccuracies

  • Request deletion (where lawful)

  • Restrict or object to processing

  • Withdraw marketing consent

  • Data portability (where applicable)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

 

To exercise your rights, contact our DPO at: [email protected]

 

Cookies and Tracking

We use cookies to enhance your experience and for analytics purposes. You can manage your cookie preferences through our Cookie Settings page.

Cookies are small text files that record your preferences when you visit certain online pages, and are stored on your computer or other connected device. We use a variety of first party and third party cookies, as well as both persistent and session cookies.  We and (where relevant) and our affiliates and third party service providers use cookies to:

  • track the use of the Service;

  • monitor traffic to the Service;

  • improve the Service by making it easier and more relevant for you;

  • obtain and pass on analytics regarding your use of the Website and the Service

  • to understand your preferences for advertising purposes; and

  • to provide you with relevant advertising when visiting our Website.

Online browsers can usually be set to either accept or decline cookies. However, if cookies are declined you may not be able to fully experience the interactive features of the Service.

You can learn more about cookies by clicking here (and there are additional links on the Information Commissioner's Office site which provide more information about cookies).

Cookies we use are as follows, further details can be found in the footer under cookie settings and selecting Details:

Necessary:

  • Cookiebot

  • Eyeota

  • Solarwinds

  • Twitter

  • cdn.intillery.com

  • dga.pragmaticplaylive.net

Statistics:

  • Media.net

  • Microsoft

  • Nazwa.pl

Marketing:

  • Google

Automated Decision-Making

We may use automated decision-making to:

  • Detect fraudulent activity

  • Identify problem gambling behaviour

  • Prevent underage gambling

These systems are subject to regular human oversight and review.

Contact Us

If you have any questions about this Privacy Policy or our data practices, contact us at:

[email protected]